FAQs – Premium Aarogya Savings Account
Q. 1. What is Premium Aarogya Savings account offered by India Post Payment Bank?
A. Premium Aarogya Savings account is a subscription based account with applicable first year charges of Rs 149 +GST & annual charges of Rs 99 +GST per year. Customer get access to complimentary wellness benefits like Pharmacy, Diagnostics & Tele consultation. The complimentary wellness benefits to Premium Aarogya customers would be provided by our existing partner.
Q. 2. What is the average balance non-maintenance charges for Premium Aarogya Savings account?
A. Premium Aarogya Savings Account is a subscription based account and as part of benefits there are no charges for balance non-maintenance.
Q. 3. Is there any age criteria for enrolling for the Premium Aarogya Savings account?
A. Yes customer between 18 to 70 years can apply subject to valid e-KYC.
Q. 4. While opening Premium Aarogya Savings Account, do one need to get health check-up?
A. No health check-up needed to be done for customers enrolling in the program.
Q. 5. Is Premium Aarogya Savings Account opening facility available at counters of Post Office also?
A. Yes, the Premium Aarogya Savings Account can be opened at all Post Offices across India where IPPB services are available.
Q. 6. Is additional premium to be paid for wellness services offered by IPPB partners?
A. Wellness services is a feature of Premium Aarogya Savings Account so customer is not required to pay extra premium for the facility.
Q. 7. What is the process of availing these wellness benefits?
A. Customer will receive a link on registered mobile no to download App of IPPB Partner for availing the benefits.
Q. 8. Can customer request reimbursement of bills in case services are not available in specific locations?
A. There is no service where reimbursement is required as tele doctor services can be availed through app and customer care. Other benefits are discount on services mentioned in the list of benefits.
Q. 9. Will my wellness subscription get renewed every year on payment of Renewal fee?
A. Yes, wellness benefit will get auto-renewed on payment of renewal fee, in case of any changes in product proposition Bank will inform the customer in advance.