Fincluvation - Preamble

Department of Posts (DoP) and India Post Payments Bank collectively serve more than 430 million Indians. On one hand, these customers are underserved as their financial and non-financial needs can be fully met only through tailored products. Financial institutions and FinTechs are unable to fully serve these customers present in the most remote corners of the country due to marginal cost of acquisition and service.

DoP and IPPB have complementary strengths of a large and trusted PAN India last mile network of post offices and a robust technology platform for service delivery (Phygital Network). Uniquely positioned, this network can be strategically leveraged by other financial institutions and FinTechs. This synergy can be achieved through the proposed Fincluvation™ which will help take intuitive and tailored financial products to the last mile in an affordable, convenient and customer-led manner.

It is envisaged to establish a universal layer by DOP-IPPB combined wherein, credit as a service forms critical component apart from penetration of Digital Payments in Rural Markets.

About Fincluvation

The Department of Post (DoP) and India Post Payments Bank (IPPB) invite innovative startups to participate in the 75th Anniversary of Indian Independence, “Azadi ka Amrit Mahotsav” by developing and deploying solutions for Financial Inclusion. We serve more than 430 million customers between both organizations. Fincluvation is open for startups who wish to build technology-led solutions and aspire to work for the 500 million underserved Indians. 
Through Fincluvation, DoP and IPPB focus on bringing technological innovation in below tracks:
  • Instant Paperless Micro Credit using alternate data sources
  • Integration of Digital Payments with money order services of India Post
  • If your product solves any problem (other than the ones mentioned above) that is relevant to us or the customers we cater to, we would like to know more about it.
If you seek to bring change at the grassroots level, have scalable technology solutions, an innovative mind, and a passion for problem-solving, this is your chance to revolutionize and create impact at an unprecedented scale.
We will give you the enabling environment to unlock your potential. Through the platform, you can start making a significant impact on the country’s retail payment systems and delivery channels.


Fincluvation will have five stages:


Solution Tracks for the Fincluvation

  1. Instant Paperless Micro Credit using alternate data sources

An interoperable credit platform in the lines of BNPL to promote digital payments to unserved. Platform created is open for lending institutions to use as one stop lending service. Utilization of critical data components as surrogate to assess credit requirements leading to instant sanction and delivery of credit facility.

Target Segment

  • Retail – Farmers, Kirana shop owners, SHG participants, farmers in agriculture and other allied areas or any other last mile user.
  • Enterprise – Micro entrepreneurs and other large merchants

For customers, this shall translate into easy access, with assistance if needed, to multiple options of instant, paperless and affordable credit for a variety of use cases.

  1. Integration of Digital Payments with money order services of India Post

With more than 15 million annual eMOs (electronic money orders), it is frequently used by last mile customers to receive funds without the need of bank account. While Domestic Money remittances annually constitute a throughput of over Rs 2 trillion.

eMOs are not currently integrated with Digital Payment ecosystem of Banks. A solution to enable transfer of funds from any Bank to the Post office in order to be delivered in cash at the doorsteps of the beneficiary.

  1. Open Market Led Solutions / Other out of the box solutions

If your product solves any problem (other than the ones mentioned above) that is relevant to us or the customers we cater to, we would like to know more about it.

How can Fincluvation benefit startups?

This is an exciting opportunity to scale up your solution by selling your product and services to a readymade customer base of 430 million customers.

Fincluvation is a platform to acquire the mindshare of Bharat and become the preferred partner in a segment where competition is low and the opportunity to serve is high.

Fincluvation offers direct access to a customer base of 500 million customers and a channel of more than 200,000-strong postmen with an unprecedented reach across the country.

Selected startups will receive mentorship and support from industry experts, government advisors, and policymakers.

Selected startups will get an opportunity to partner with IPPB and /or DoP to demonstrate their solution and undergo a commercial agreement for the proof of concept in selected geographies.

Startups can increase their revenue by using DoP and IPPB infrastructure to reach the large customer base effectively and conveniently.

Eligibility criteria for startups

    The participating startups should be registered on the Startup India portal at the time of application or before the proof-of-concept stage.


 Application submission deadline is over for the current phase. Watch this space for further notification. 

Evaluation Process



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