Customer Service Policy

  • Citizen's Charter 28 Dec 2023
  • Code of Bank's Commitment to Customers 28 Dec 2023
  • Comprehensive Deposit Policy 28 Dec 2023
  • Customer Compensation Policy - Revised 28 Dec 2023
  • Customer Protection and Grievance Redressal Policy 28 Dec 2023
  • Customer Right Policy 10 Jul 2018
  • Customer Education Policy 28 Dec 2023
  • Deceased Depositor's Account and Nomination Policy 07 Mar 2022
  • Debit Card Policy 04 May 2023
  • Customer Privacy Policy 07 Jan 2023
  • Deceased Depositor’s Account and Nomination Policy 07 Jan 2023
  • Inoperative Accounts and Unclaimed Deposits Policy 07 Jan 2023