Customer Service Policy

  • Citizen's Charter 09 Jan 2025
  • Code of Bank's Commitment to Customers 09 Jan 2025
  • Comprehensive Deposit Policy 09 Jan 2025
  • Customer Compensation Policy - Revised 09 Jan 2025
  • Customer Protection and Grievance Redressal Policy 09 Jan 2025
  • Customer Education Policy 09 Jan 2025
  • Customer Right Policy 10 Jul 2018
  • Debit Card Policy 14 Oct 2024
  • Customer Privacy Policy 14 Oct 2024
  • Deceased Depositor’s Account and Nomination Policy 07 Jan 2023
  • Inoperative Accounts and Unclaimed Deposits Policy 07 Jan 2023